Phoenix Cinema @ The Rex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website Address Here] (the "Website") and use our services.  

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Information We Collect

We may collect the following types of personal information:

• Information you provide directly: This includes information you provide when you create an account, purchase tickets, subscribe to our newsletter, contact us with inquiries, or participate in surveys or promotions. This may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.  

• Information collected automatically: When you visit our Website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.  

• Information from other sources: We may receive information about you from third-party sources, such as social media platforms if you interact with our social media pages.  

 

How We Use Your Information

We may use your personal information for the following purposes:

• To process your ticket purchases and provide you with our services.

• To manage your account and communicate with you about your bookings and our services.

• To send you newsletters, promotional materials, and other marketing communications (where you have consented to receive them).

• To respond to your enquiries and provide customer support.

• To personalise your experience on our Website and tailor our content and offers to your interests.

• To analyse website usage and improve our Website and services.

• To detect, prevent, and address fraud and other illegal activities.

• To comply with applicable laws and regulations.  

 

Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:  

• Service providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, sending emails, conducting marketing activities, and providing other services. These service providers are contractually obligated to protect your information.  

• Business partners: We may share your information with business partners who offer services or promotions that may be of interest to you (where you have consented to this).

• Legal authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

• In connection with a business transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.  

• Volunteers: As Phoenix Cinema @ The Rex relies on the support of volunteers, certain necessary information may be shared with them for the purpose of operating the cinema and providing services. Volunteers are expected to maintain the confidentiality of this information.

 

Your Rights

You have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete personal information.  

• Deletion: Request that we delete your personal information (subject to certain exceptions).  

• Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.  

• Restriction: Request that we restrict the processing of your personal information in certain circumstances.

• Data portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before we can respond to your request.  

 

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include secure servers and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

 

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.  

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we may provide a more prominent notice. We encourage you to review this Privacy Policy periodically for any updates.  

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

 

Phoenix Cinema @ The Rex

47-53 Vincent Street Daylesford, Victoria 3460

info@daylesfordcinema.org.au